Taking charge. Includes behaviours such as:
- Try to bring about improved procedures for the work unit
- Try to correct a faulty procedure or practice
- Try to implement solutions to pressing organizational problems
Voice. Includes behaviours such as:
- Speak up with ideas for new projects or changes in procedures
- Communicate opinions about work issues to others, even if their opinions differ or others disagree
- Develop and make recommendations concerning issues that affect this store
Upward influence, which includes behaviours such as:
- Discuss production issues with the store leaders
- Discuss work issues with the store leader.....
.....Monitor your own behaviour. Are you receptive to proactive behaviour? Do you see proactive behaviour as a threat to your control, authority or status? How do you reward proactive behaviour? Try to make your implicit expectations of followers and leaders explicit, to help your team understand when to engage in proactive behaviour, and when it might not be welcome.
Proactivity is something that is commonly touted as a route to improved decision-making and performance. Yet it can be a two-edged sword. Encouraging a team to behave proactively, but unconsciously being unreceptive to proactive behaviour is a recipe for decreased performance and productivity."
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"Action and result oriented behavior, instead of the one that waits for things to happen and then tries to adjust (react) to them. Proactive behavior aims at identification and exploitation of opportunities and in taking preemptory action against potential problems and threats, whereas reactive behavior focuses on fighting a fire or solving a problem after it occurs."
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